Call Center 1500711
Customer On Boarding
Enjoy modern transaction convenience with Bank Sumsel Babel. Trusted banking solutions for your future and family.
Attractive Interest
Competitive and rewarding interest rates
Fee Free
Free admin fees for certain balances
Safe & Guaranteed
Insured by LPS and supervised by OJK
About Customer On Boarding
Get to know the product
- The Customer On Boarding application or COB for short is an application that makes it easier for prospective Bank Sumsel Babel customers to be able to create new accounts and account numbers at Bank Sumsel Babel online without having to come to the office.
Name of Issuer
- PT Bank Pembangunan Daerah Sumatera Selatan and Bangka Belitung
Main Features
- Customer Registration: Registration of new customers directly through digital channels.
- Identity Verification: Validation of customer data through e-KTP, selfie, and OTP.
- Account Opening: Creation of new and existing customer savings accounts (Pesirah, Simpeda, Kaffah iB and Rofiqoh iB) after successful verification process.
- Digital Service Activation: Registration for mobile banking and ATM Debit.
- Debit Card Provision: Issuance of physical cards to customers as needed.
Benefits
- Ease of Access & Enrollment
- Customer onboarding process can be done digitally without the need to come to the branch office.
- Integration with e-KTP and Dukcapil for automatic identity validation.
- Time & Cost Efficiency:
- Reduce the need for physical documents and speed up the enrollment process.
- Flexibility & Ease for Customers:
- Customers can do onboarding anytime and anywhere without the need to queue at the branch office,
- The onboarding process only requires a smartphone and internet connection.
- Service & Customer Care Support
- Supported by 24/7 customer service through call center, chatbot, and email to assist customers in the onboarding process.
Risk
- Errors in identity verification can cause delays in the onboarding process.
- Misuse of personal data if not properly guarded by customers.
- Failure to activate digital services in the event of technical difficulties.
Requirements
- Indonesian citizen (WNI) at least 17 years old.
- Have a valid ID card.
- Have an active mobile phone number registered under their own name.
- Fill out and sign a physical or digital registration form.
- Agree to the applicable terms and conditions of service.
Fees
- Account Opening Fee: Free.
- Monthly Administration Fee: In accordance with the type of account chosen.
- Debit/Credit Card Fee: Subject to bank regulations.
Additional Information
- Immediately download the COB application to enjoy this service by clicking the link below:
Unduh Aplikasi
Advantages
- Easy & Practical - Customers can open an account without having to come to the bank.
- Fast Process - No need to queue, just use your phone or laptop.
- Guaranteed Security - Using verification and OTP for transaction security.
- Access to Digital Services - Directly use BSB Mobile Banking, ATM and other services.
Simulation
- Online Registration: Customers access the website or mobile banking application and select the registration option.
- Identity Verification: Upload ID card and take a biometric selfie for verification.
- Data Entry: Customer fills in personal data, address, and other information.
- Terms & Conditions Approval: Customer reads and agrees to the Bank's policy.
- Account & Digital Services Activation: Account is opened and digital services can be used (Through Call Center), Guaranteed more secure and well validated
FAQ
- Customer Complaint ProcedureCustomers can submit complaints to Bank Sumsel Babel through:
Call Center: 1500711
WhatsApp: +62 811 1500 711
Email: contactcenter@banksumselbabel.com - Disclaimer
Customers have read and understood this product information before registering. Bank Sumsel Babel has the right to make changes to service features and policies in accordance with applicable regulations.
Issuer Name
PT Bank Pembangunan Daerah Sumatera Selatan dan Bangka Belitung
Main Facilities
- Pemilik Rekening : Perorangan.
- Setoran Awal : Minimal Rp 300.000,-
- Saldo Minimum : Minimal Rp 200.000,-
- Jenis Kartu Debit : Kartu ATM Biru, Kartu ATM Emas & Kartu ATM Platinum
Information will be available soon.
Information will be available soon.
Information will be available soon.
Information will be available soon.
Information will be available soon.
Information will be available soon.
Exclusive Benefits
More than just savings, our product offers added value for its loyal customers.
Annual Lucky Draw
A chance to win Grand Prize Luxury Cars, Cash, and hundreds of other electronic prizes drawn every year.
Insurance Protection
Free life insurance protection for customers with certain average balances, giving peace of mind to your family.
Competitive Interest Rates
Attractive and competitive savings interest rates calculated based on daily balance, keeping your savings growing.
Fast & Digital Services
Access our banking services more practically and efficiently online.
E-form Page
Register account opening or loan application online without queuing at the branch office.
Open E-form
COB Service
Optimize business cooperation through Cash Office Banking for integrated financial management.
Check COB detailsBank in Your Hand
Enjoy the convenience of banking transactions anytime and anywhere with the Bank Sumsel Babel Mobile application.
