Bank Sumsel Babel Wins the 2023 SE-INDONESIA Best Service Award

Bank Sumsel Babel Wins the 2023 SE-INDONESIA Best Service Award

As a bank that is the pride of the people of South Sumatra and Babel, Bank Sumsel Babel is in line with its vision to become a leading and trusted bank with superior performance based on digital services, this year it has again won the most prestigious award in the field of banking operational services at the 20th Infobank-MRI Banking Service Excellence Awards 2022 which was held at the Shangri-La Hotel Jakarta, Tuesday (20/6).

At this prestigious event, thanks to its sincerity in serving its customers, Bank Sumsel Babel won several awards in the field of banking operational services throughout Indonesia, including Platinum Recognition – 10 Consecutive Years in Service Excellence, 1st Best Service Excellence, 1st Best Walk in Channel & Digital Channel in Service Excellence, 1st Best Walk In Channel in Service Excellence, The 1st Best Customer Service, The 1st Best Teller, The 1st Best Convenient Branch Experience, The 1st Best Internet Banking, The 2nd Best Opening Account Via Mobile App, The 2nd Best Sms Banking and successfully won The Best Overall Performance in the Regional Development Bank Category throughout Indonesia.

This prestigious award was received directly by the Main Director of Bank Sumsel Babel Mr. Achmad Syamsudin accompanied by the Director of Operations concurrently UUS Director Mr. Oktiandi, Head of the Corporate Secretary Division Mr. Moch. Robi Hakim, Head of Operations and Service Division Mr. John Isman, Head of Product Development and Marketing Division Mr. Ahmad Azhari, Head of Bank Sumsel Babel Jakarta Branch Mr. Deco Ronal Rapianto and Head of Operations and Service Division Mrs. Linpatralisda.

"This achievement is the result of all BSB NIAN which is very proud of us and certainly spurs us to provide the best service wholeheartedly for all customers," said the Main Director of Bank Sumsel Babel Mr. Achmad Syamsudin.

"We also express our infinite thanks to the shareholders and stakeholders for their full support for the pride of the Sumsel and Babel people," he concluded.